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Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 3-30 Business days |
Canada, Europe | 3-30 Business days |
Australia, New Zealand | 3-30 Business days |
Central & South America | 3-30 Business days |
Asia | 3-20 Business days |
Africa | 3-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent. They listen super well and they came faster than i thought
The sound quality is average. Too many bass and not enough treble. I don't understand why many people report that the quality is excellent.
Sound of S06 is better than S09 in my opinion.
good product sound quality is good
Fast delivery. The remote is a bit big
I 've already bought these audiphones before, and now i 've bought two more. The quality is very good, with good bass and little or almost nothing from lag. Its battery is not eternal, but it lasts a full day of continuous use. That's very good for me. It connects to anything bluetooth, (it's obvious, but i want to mention it), then connect them to an xbox one and a nintendo switch, (via adapter). Great sound and great quality for a good price. Recommended.
these work fabulous great sound ordering a couple more... very pleased
I previously purchased the Baseus S07 which I thought were very good earphones for their price. I purchased 2 of the S09, one for a friend and one for myself. I find that the overall build quality has improved, and the sound quality is better than the S07. If you are looking for quality Bluetooth earphones at a great price order these today. The shipping time was about 9 days to California.
Beautiful, sound is pure, recommended
Very good workmanship, very good sound quality, very good quality phone call, product on the truth worthy command and for this price outright perfect.
Great headphones, awesome sound, i got here in a week, without the seconds i buy
I received its good quality good sound
Delivery fast. Equipment for this price after the first try brilliant. Earphone sparuja up no problem with Huawei P20 Lite. Play loud, Bass is strong and sound pure. Next charged so only I will test as long as per charge will play. Included is a USB cable
Good sound quality. Worth considering the price
for some odd reason the delivery was marked delivered before it even was delivered. But anyways arrived 2 days later. The headphones are great
The product has a great finishing quality. It came in a good packing, and seems to have been built with good materials. Audio quality seems nice to me, with good bass and clear highs. There is a great volume here, and it's almost impossible to stay all the time on the max volume hearing music. Well, I'm not using the earphone to edit audio like a professional do, but I guess if you are just a ordinary user, you will like it!
Thank you!