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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||3-30 Business days|
|Canada, Europe||3-30 Business days|
|Australia, New Zealand||3-30 Business days|
|Central & South America||3-30 Business days|
|Asia||3-20 Business days|
|Africa||3-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It has a great battery life for both headphones and charging base.
It takes a long time but all right thanks
mic nota working și well in crowded places
It is a great product for the price.
Very good quality of materials and the battery lasts well
In the urals in chelyabinsk came in days 10. the store sent quickly. Packaging did not crumple everything came whole, works
Good product. The quality of the sound is what i'm expecting.
He works fine on one one plus but not on the Samsung. Here works there but a.
Had problems to pair, but has several tutorials that helped me. Great sound and connection, best cost/benefit in my opinion! Recommend the store and the product
They are amazing! I never though they could be that good, I'm really happy about my purchase. Thanks a lot.
The sound is not very, thick and bubbling, it was not possible to align to an acceptable equalizer. Often fall off the left earpiece, there is also some background noise that echoes each sound when watching video. Of the pros-only size and battery
Good product m gusto
the sound quality of these earphones is well above what you would expect at the $20-$25 price range. If you enjoy base, you will love these. And if it’s a little much, I found turning down the base in EQ worked great. And these headphones get loud, really loud — almost painful at the highest levels. I would describe the signature as somewhat v-shaped, with the base pushed quite a bit higher than the highs More details https://medium [dot] com/@vstolpner/tiso-i4-chi-fi-ear-thump-ae15e65fb81f
Headphones are just a bomb-mast hev, especially for such money. This is already the second order-for change while some are used the second on charging. Also ordered immediately for the wife "belenkie".
using it now for a month, no issues maybe a little more base would be better calling is also pretty good