Free Worldwide Shipping
Note:All size is Asian size,not US/European size. If you are not sure about the size, please measure your waist, hip and length.
Or you can tell us your weight and height if you still can’t select the size.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 3-30 Business days |
| Canada, Europe | 3-30 Business days |
| Australia, New Zealand | 3-30 Business days |
| Central & South America | 3-30 Business days |
| Asia | 3-20 Business days |
| Africa | 3-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thanks
I recommend this product for info I do 48 the XXL fits perfectly
good quality the size is good
good quality and shipped fast!
Great product.
Elastic waist welcome, no need belt. Taken for the bike in winter because reflective edging. Cargo pockets would have been a plus for these pants. Made of small quality neoprene, unsightly folds; keeps warm, is the fabric breathable? -Mystery and gum ball-; elastic fabric: the seams will hold. Not tested in real condition (rain). Taken size 3xl and goes like a glove (1,81 m, 96 kg, takes size 46 in France), legs a little short but fall well for me, normally I need hems for my pants. To see in time although I do not have an illusion.
Delivery time was 23 days after order placement. Package arrived without any damages. To define the size we applied the height and weight values at the store size table. Perfect fit, very nice quality, comfortable wearing and practical cut. Ideal for trekking and hiking.
Very good. Thank you.
All right. Perfect size. I measure 1,68 weight 58 I ordered XL. Very happy
Perfect size, L size for 1.73 cm-75 kg
The quality looks excellent, i'll try it in 40 days, i'm size 34 in mexico and it looks great, i'm happy with the supplier.
Good product
exactly as pictured. I tested waterproof-ness, result: water goes over it, however in time OR if you rub it, will penetrate the fabric. meaning if you planned to sit on snow, you will most likely get wet in strategic spots. another observation - it's very thin, not enough isolation for cold countries. or get a bigger size, so another pair of pants is worn underneath